Archive for the ‘products and services’ Category

Tips for the RFP Process

February 9, 2016

Responding to an RFP can be a daunting task, especially in the sports market.  Yet, tackling an RFP piece-by-piece can make the process easier and, hopefully, yield lucrative results.

The first thing you need to do is make sure that the requirements are a good fit for your destination. Read the RFP thoroughly to see if you have the items needed to place a bid.  The bare bones necessary are the venues, hotel space, volunteer availability, expertise of a Local Organizing Committee (LOC) and a plan to deal with bid fees.  If you have any questions, pick up the phone and call the planner.  A phone call will go a long way, and allows you to find out what the hot button issues are. In some cases, what you might think is important actually may be unimportant for the planner.  Always ask the question. For example, if a bid specifies that your fields need to have lights but yours don’t, ask the planner if lack of lights is a deal breaker.  Another example might be that a client prefers Hilton properties, but the bulk of your rooms are with Marriott. If this happens, let the client know, and check to see if this will be an issue for the bid.

One of the most important steps in this process is to check the history of the event you are bidding on.  The best way to do this is to talk to the CVBs or Sports Commissions in cities that have hosted the event in the past.  Ask them about venues used, hotel pickup and if there were any challenges with the event operator.  Make sure to find out if they had any overall problems with the event.  This information is very valuable, and will help you in the RFP process.  It is important to also check the geographical history of the event – has the event ever occurred in your region? Some events are a better fit to certain areas of the country- what works in the South might not work as well in the North. It’s fine to let a client know that you have researched their event.  It shows that you are thorough and helps keep them transparent and communicative.

Many destinations cannot afford – or simply won’t pay – bid fees. Many times, a bid fee can be circumvented by offering concessions instead.  A list of concessions is usually provided along with the bid fee. These can include complimentary hotel rooms, airline tickets, rental cars etc.   Only the sales person and the destination marketing or sports organization can determine if you can address their concessions.  Perhaps you can form a partnership with a local rental car agency to get a reduced weekly rate in exchange for agency being listed as the sponsor. Airlines can be a bit challenging, however contact your local hub, they may be willing to work with you. Utilize relationships with the hotels in the area to obtain comp rooms for the proposal.  Some events will require two or more hotels to fill the comps. Always make sure the comp policy is consistent across hotels listed in the proposal.

Once you have collected all of the information required for the bid, prepare to submit the proposal. If you have not been able to meet all the concessions, it is still okay to submit. Several things can happen at this point. One response may be, that, although the concessions were not completely met, the facilities may be a better fit for the event. Another response could be a flat out no, however the organizer now is aware what you are able to do and may come back for future events.

It is important to ask for decision dates as a part of the proposal submission. If it is not specifically addressed in the RFP, make sure to ask. This allows organizations to hold space at facilities until decision time. Some facilities will place the space on “hold” for a certain number of days and give the event planner the “right of refusal” for the dates. In that case the organization on “hold” will have to go to contract and send a deposit for the space. Some organizations will request a site visit as a part of the decision process. With years of experience, it is safe to say a site visit should typically last two days to include venue and hotel options.

John Gibbons, CSEE
Executive Director of the RI Sports Commission
JGibbons@GoSportsRI.ocm

Ron Eifert, CSEE
Senior Sales Manager
Dayton Convention & Visitors Bureau
reifert@daytoncvb.net

Instructions for Registering for CSEE Online Course

January 21, 2016

Registration for our very first online CSEE course, Strategic Planning for Successful Sport Tourism, will open on Monday, January 18. This course is Core Course 1 as outlined in the CSEE Program Redesign document and is the first of three mandatory courses required for certification for those who enroll in CSEE from this point forward.  The course is open to ALL members enrolled in CSEE.

Registration will remain open until Noon ET on Friday, February 5.

To register, go to your My Account Members section of the NASC web site.

Click on Register for Events.

Click on Online CSEE Course(s).

All new students registering for a CSEE course for the first time will be provided with a copy of the NASC Whitepaper “Report on the Sport Tourism Industry.” This paper must be completed to get full benefit of the first course taken.

An orientation session will be required before taking your first course. After the close of registration each participant will be provided with a student ID and instructions on how to access Ohio University’s web site. It will take 10 days to process the student list and assign these numbers.

On February 15 the Orientation Course will open. It will lead you through what you need to know about using Blackboard, the online system that will be used for every course.

Each registered student will have seven days in which to log on, take the orientation course and be ready for the opening of our first core course on February 22.

This course will remain open until Friday, April 1. It will close at that time and all students will need to complete the course by then or lose credit and the course registration fee.

Timeline:

January 18 – Registration for Core Course 1 opens

February 5 – Registration closes

February 15 – Orientation course opens

February 22 – Orientation closes and Core Course 1 Opens

April 1 – Core Course 1 Closes. All students must complete course work by that time

Contact
Direct any questions to Don Schumacher, CSEE, Executive Director at Don@SportsCommissions.org.

How NASC Members Can Manage the Impact of the 2015 Small Package Rate Increases

December 15, 2014

Both FedEx and UPS announced their annual small package rate increases. The UPS rate increases will take effect on December 29, 2014, while the FedEx rate increases will take effect on January 5, 2015. As always, how much more expensive your particular small package shipments will be in the New Year largely depends on many factors, including shipment volumes, sizes, weights, and modes.

Here are some quick facts:

  • Dimensional weight pricing will now apply to all FedEx Ground and UPS Ground shipments.
  • FedEx Express package and freight rates will increase an average of 4.9% for U.S., U.S export and U.S. import services.
  • FedEx Ground and FedEx Home Delivery rates will increase an average of 4.9%.
  • UPS Ground, Air and International rates will increase an average of 4.9%.

The small package shipping experts at PartnerShip have dug into the details and analyzed the new rate tables to assess the true impact to shippers and help you make sense of these increases. Click here to download the Small Package Rate Increases ePaper.

Now is the time to take full advantage of the benefits available to you through the NASC Shipping Program. When you visit PartnerShip.com/09NASC and enroll in this free program, you receive significant discounts on select FedEx® services – helping to offset these new rate increases.

This tip is brought to you by PartnerShip®, the company that manages the NASC Shipping Program. For more information or to enroll, email sales@PartnerShip.com or call 800-599-2902.

Playing the Game of Social Media Marketing

January 21, 2014

Are you getting stressed out by the pressure to be using social media? Are you confused about what is worth doing in social media and how to do it right? Then it is time for you to take a breath and join Author and Social Media Expert; Doug Motel in Playing the Game of Social Media Marketing. Doug will show you how to market your business with the top social media platforms including Facebook, Twitter, Pinterest, YouTube and more. Some of the things you will take away from this webinar are:

-What social media is and what it isn’t. 
-Why social media platforms are vital for small businesses.
-Tips & tricks for effectively using each platform for your business.
-Strategies to avoid overload when using this stuff. 
-And much, much more. 

Learn how to more effectively use social media platforms to keep your customers engaged and satisfied, giving you more time to focus on what you love to do most in your business!

Time: Tuesday, January 28, 2014
Date: 2:00pm ET
Presenter: Doug Motel
Register Now!

Want more information on upcoming Best Practice and Event Webinars, check out our upcoming webinar schedule here.

New Events Added to Online Event Database and Upcoming Event Webinars

September 19, 2013

The NASC Event Database is a wonderful resource for both NASC active members and rights holder members. This free resource allows rights holder members to post their events available for bid to the online database for all active members to search for events to bid on. Recently, USRowing posted four event RFPs: USRowing Youth National Championships, USRowing Club National Championships, USRowing Masters National Championships and USRowing Masters National Head Race Championships. Additionally, USA Track & Field added their 2015 USATF National Junior Olympic Track & Field Championships RFP, and Sommer Sports added their Xtreme Obstacle Challenge RFP. USA Fencing has also followed suit and added their 2014 March NAC bid requirements.

Active members are encouraged to opt-in to receive instant email notifications when events are added.  Members may opt-in from their online account: http://www.sportscommissions.org/My-Account/Manage-Account.aspx.

Many Rights Holder members have taken a step further and presented Event Marketplace Webinars in an effort to more thoroughly share information about their events and requirements to bid with destinations interested in hosting their events, including: USA Triathlon, USA BMX, ASA/USA Softball, Corporate Games, USA Cycling, and NCAA. The upcoming event webinar schedule is below:

Wednesday, September 25th at 2pm ET – USRowing (Youth Nationals, Club & Masters Nationals)
Register now​-https://www3.gotomeeting.com/register/978914334

Tuesday, October 1st at 2pm ET – Sommer Sports (Xtreme Obstacle Challenge)
Register now​-https://www3.gotomeeting.com/register/216711110

Monday, October 14th at 2pm ET – USRowing (Masters National Head Race)
Register now​-https://www3.gotomeeting.com/register/216711110

If you are interested in posting an event you have available for bid to our event database or would like to host an event webinar to discuss your RFP and bid requirements, please contact Elizabeth Chaney, Director of Membership an Marketing, at Elizabeth@SportsCommissions.org.

NASC Playbook – Summer 2013 is now available

July 23, 2013

We are pleased to release our third edition of the NASC Playbook, our quarterly digital publication. was designed to keep our members up-to-date on the latest happenings with your association as well as to share best practices and industry trends that will help you get your share of the sports event industry.

NASC Playbook Summer 2013

Inside this Issue:

– Beth’s Top Ten Tips for Responding to the NASC Symposium RFP
– National Association of Sports Commissions annual symposium celebrates record growth in 2013
– Sports Tourism: A State of the Industry Report
– NASC helps members prepare for the NCAA Championship Bid Process
– NASC Unveils Enhancements to Economic Impact Calculator

View the Summer 2013 NASC Playbook. 

 

If you have stories you’d like to have us feature in a future edition, contact Elizabeth Chaney, Director of Membership and Marketing, at Elizabeth@SportsCommissions.org.

NASC Sports Legacy Fund

January 31, 2013

The 2013 NASC Sports Symposium is around the corner and I hope everybody is getting ready for this event and all the events of your own upcoming this spring. I would like to have everyone just take a quick minute and try to get involved in a worthy cause and take the opportunity to showcase your area and events! After 2012 Hartford, I was looking to get more involved in NASC and contacted the national office and showed my interest in the Sport Legacy Committee and am very excited in our committee’s goals for this year’s symposium.

“Run. Louisville, Run” is the 2013 Beneficiary for the Sports Legacy fund. This program challenges youth ages 12-18, to train and complete the Triple crown of racing , a 10- mile race held in the Spring. This is a great opportunity for every member to get involved in this cause but more important to “show-off” something special or unique about your city, event or region.

Our committee is looking for you to donate an item or items from your city or event that best represents your area and can show all the other members what you’re doing for today’s sporting events around the country. If unable to donate, please pass the world around to all your colleagues about bidding on items at this year’s symposium or purchasing raffle tickets to win other great prizes.

I really think NASC and all its doing for our membership and the entire sports world is moving in the right direction and I hope you will consider donating to NASC Sports Legacy Fund. Thank you for giving me the opportunity to reach out to the membership and I look forward to seeing you in Louisville.

JIM STEELE, South Sioux City NE CVB

What NASC Membership Means to Me

September 24, 2012

If you are like most of us, when you acquired your position you also acquired a “membership” in NASC because your CVB or Sports Commission was already a member of NASC.  And, quite possibly, you probably knew little about the NASC or what an impact it could have on your job and your career.

You are part of a rapidly growing industry-the sports tourism travel industry-and the rules we operate by are changing almost daily.  How do you stay ahead of your competition? How do you identify and act on trends when they occur?  How do you go about your “business as usual” when the “usual” keeps changing?

It’s a tough job and sometimes it’s easy to get the feeling that you’re overwhelmed with change and are having to go it alone in your job.

Well, if you haven’t thoroughly studied the NASC website, if you haven’t attended the Market Segment meetings, haven’t yet attended a Symposium, or become involved in the CSEE program, then you couldn’t know that many of the answers to your problems lie as close as your NASC  membership.

The longer you are involved in NASC the more you’ll come to realize that you’re not alone.  The problems you encounter are the same problems others in our industry face and oftentimes, the best way to resolve the problems is to communicate with our peers.  The NASC certainly provides this opportunity through all of its programming services.

I have often said, I have learned more about this industry and learned more about my job through my association with the NASC than with just about anything else I have done throughout my career.  The NASC has provided me the opportunity to establish relationships with rights holders, with event owners, NGB’s, and with my fellow peers within the industry-and we all know it’s all about our relationships.

I would certainly encourage you, whether you are a newcomer to the industry, or a seasoned veteran, to let your NASC help you become a significant contributor to this industry.  And I would also encourage you to get involved with the NASC.  Serving on committees, contributing at market segment meetings, participating in our webinars, and attending and being a part of the Symposium will help you build those relationships that are so crucial to success.

We all have growing pains as we go through life, the NASC can help ease those pains and make us successful.

 

Jim Dietz, Director of Sports
Columbus Indiana Visitors Center

jdietz@columbus.in.us

Jim served on the Board of Directors of the Columbus Indiana Visitors Center (CIVC) for seven years and as an officer for three of those years. Jim currently serves as Director of Sports Tourism for the CIVC and oversees over 50 annual athletic events in Columbus. Jim has been involved in the hospitality industry for over 30 years having owned and operated his own restaurants in Indiana and Illinois. A former high school teacher and coach, he has also held management positions in a Fortune 500 company and has served on numerous boards including the Western Illinois University Foundation Board and the Western Illinois University Athletic Board.  Jim is currently serving on the NASC Board of Directors and enrolled in the Certified Sports Event Executive (CSEE) Program.  He is the co-chair of the NASC Mentoring Committee.