Archive for the ‘Travel’ Category

NASC Playbook – Summer 2013 is now available

July 23, 2013

We are pleased to release our third edition of the NASC Playbook, our quarterly digital publication. was designed to keep our members up-to-date on the latest happenings with your association as well as to share best practices and industry trends that will help you get your share of the sports event industry.

NASC Playbook Summer 2013

Inside this Issue:

– Beth’s Top Ten Tips for Responding to the NASC Symposium RFP
– National Association of Sports Commissions annual symposium celebrates record growth in 2013
– Sports Tourism: A State of the Industry Report
– NASC helps members prepare for the NCAA Championship Bid Process
– NASC Unveils Enhancements to Economic Impact Calculator

View the Summer 2013 NASC Playbook. 


If you have stories you’d like to have us feature in a future edition, contact Elizabeth Chaney, Director of Membership and Marketing, at

NASC unveils new capabilities for Economic Impact Calculator to measure $8.3 billion industry

July 12, 2013

The National Association of Sports Commissions (NASC) today announced that it is launching an improved Economic Impact Calculator to guide its membership in measuring the $8.3 billion U.S. sports events industry.Image

The Economic Impact Calculator model and Event Spending data are based upon studies completed by Sportsimpacts at over 50 events within the last decade spanning various market sizes and event types, and a 2011-2012 Consumer Spending study conducted by the University of Arizona Sports Management program that analyzed daily visitor spending trends at 30 events spanning various market sizes and event types.

Dr. Pat Rishe, Executive Director of Sportsimpacts, a national sports consulting firm, originally developed the calculator in 2007, which offers a consistent approach to calculate and report economic impact results. When used properly, the calculator allows NASC members to approximate the total direct spending stemming from all non-local sources, and report upon such findings in an accurate manner.

“Our goal with the Economic Impact Calculator is to simplify the process of estimating the economic value of an event and its return on investment,” said Don Schumacher, Executive Director of NASC. “The improvements made to the calculator are based on extensive research to offer accurate results and ease of use. It is a valuable tool that is available for free to all NASC members.”

One new feature of the calculator is a Spectator Survey that allows members to gather data required for inputs. This survey will give insight to visitor spending behavior, which will enable members to itemize and localize spending estimates for greater authenticity.

The updated calculator also offers two options for approaches to determine a final impact number. The itemized approach ensures greater accuracy for spending estimates based on research gathered through the Spectator Survey. The aggregate approach provides a more general overview of the flow of visitor spending.

In addition, three sets of calculations are put forward permitting members to choose any or all of them depending on the data desired: Spending by Event Spectators, Spending by Event Participants, and Spending Stemming from Other Non-Local Sources.

Access to the calculator is offered to all NASC members as a benefit of membership and will be available starting Monday, July 15.

Managing Expectations in the Sports Event Industry

August 7, 2012

In this short video, NASC Executive Director Don Schumacher, CSEE, discusses what it takes to be successful in the sports event industry … and that the best place to start is by managing expectations.

Here with just a few of our closest friends

August 3, 2012

As our Olympic Games journey comes to an end, we finally made it to where the games began – Olympic Park.  In order to access the Park, either a ticket for a venue within the area or a day-pass that had to be purchased months in advance is required.  At first, this made no sense to me as many sponsors have interactive exhibits here, and the Merchandise Mega Store takes up a good portion of the area.  Furthermore, it is a great place to people watch.  However, upon spending a few minutes here, I understand the method to what I assumed was madness.  I am guesstimating there will be upwards of 400,000 people here today. If they had opened the doors to everyone, it would be a security nightmare, nearly impossible to enjoy and just plain crazy.  It has been a great trip and I look forward to sharing the nearly 2,000 photos I have taken.


Beth Hecquet, CMP
Director of Meetings and Events

It’s Fun and Games

August 2, 2012

Greater London has caught the Olympic spirit. Banners are up on houses, businesses and streets. Free and pay activities have been created and heavily promoted such as BT Live in Hyde Park.  Large screens have been erected at Hampton Court Palace grounds to watch competitions.  Although there has been quite a fuss about tickets being listed as unavailable even though many seats have been empty at major events (you’ve probably seen them on TV), there are still plenty of ways to participate and catch the Olympic spirit.

Olympic Flags

BT Live

Beth Hecquet, CMP
Director of Meetings and Events

What is with all of this Pink?!

August 1, 2012

A few days before we left for the Games, a friend posted a picture of the Olympics gymnastics competition floor, and it was bright pink – I mean BRIGHT pink.  I shared the picture on Facebook with the comment “wow, that’s a lot of pink”, and a few friends posted things like “It hurts my eyes” and “I am sure the men love that”.  However, now that we have seen a gymnastics competition on that bright pink floor (and have learned that pink is the color scheme of the games), I think it was a brilliant move by the LOCOG (London Organizing Committee Olympic Games).  Everything, and I mean everything a spectator would need to be able to identify, is pink – flooring at many of the venues, signage, volunteers uniforms, the big foam fingers that the “directional” volunteers hold to point spectators in the right direction, barrier coverings, etc.  It is so easy to identify Olympic Games features as they are all pink and stand out.  My overwhelming opinion of the London 2012 Games is how organised and well thought out they are – at least from a spectator’s perspective.

Beth Hecquet, CMP
Director of Meetings and Events

Where is all the Merchandise?

July 31, 2012

I came to the London 2012 Olympic Games ready to spend a good amount of pound sterlings on goodies for me, my family and our friends at home.  The problem is I can’t find an official retail outlet!  I came with the assumption there would be a make-shift merchandise shop around every street corner, but we have only found one so far, in the Greenwich Arena (site of the gymnastics competitions). They had sold out of many items on day two of the gymnastics competition and were limited in sizes for what they did have for sale.  I was shocked!  We then headed to badminton that afternoon at Wembley Arena, clear on the other side of London and a ways out, so I guessed they’d have another store with more stock. Again I was disappointed.  The 10 minute shop from the Wembley tube station to the Arena was lined with shops for food and merchandise, but as you can see in the sad picture I took, all of the merchandise shops were closed up tight.  And this is only day two of the games!  My only thought is, “What were they thinking?!”

Beth Hecquet, CMP

Director of Meetings and Events


Growth Opportunties in the Sports Event Industry

March 27, 2012

Host communities are wise to look for non-traditional sports. Kevin Smith of the St. Petersburg/Clearwater Sports Commission makes a number of interesting observations on what some of these opportunities can be.

Partnerships with a Host City and Sporting Events

March 22, 2012

Much has been said about the importance of community support when bidding on events. Listen and watch as Gary Alexander of the Nashville Sports Council describes just how they work with the city and other organizations to support their events, both big and small.

NASC Announces Sports Travel Industry Whitepaper

March 13, 2012

Cincinnati, OH March 13, 2012. The National Association of Sports Commissions is pleased to announce the availability of a new report on the industry.

Download the report now.

This report describes the sports event (and travel) industry. Roles of the key players are discussed: sports commissions, convention and visitors bureaus, event owners, the bid process, and accommodations and the importance of having the right kinds and quantities of facilities are all covered.

It is hoped that the roles of each industry player, the hospitality industry, and sports facilities will be clearly understood. The report will be of particular value to newcomers and those wishing to appreciate the strengths of sports commissions and convention bureaus and the different purposes they can represent.

There is also a section on the bid process which is suggests the strongest possible approach is to combine the strengths of your community into each invitation to select the destination.

For more information on the report or on other facets of the industry please contact the National Association of Sports Commissions at 513.281.3888 or visit

A Super Host City: Indianapolis

February 6, 2012

By Jackie Reau, Game Day Communications
NASC Member

On Friday, I traveled over to Indianapolis to visit Super Bowl Village in downtown Indianapolis. I had no intention of going to the game but did want to see first-hand how the Super Bowl 2012 Committee was coordinating the fan fest opportunities. I had been keeping tabs on the planning and festivities through the Committee’s terrific website and regular email reports.

In a word to describe Indy’s Super Bowl efforts: Wow!

Sure the game was great (congratulations to the New York Giants) and the commercials were fun to watch, but the true winner in Super Bowl 46 was the city and people of Indianapolis.

Here are a few observations from Indianapolis that we can all think about when planning our next event—big or small.

Engage and Empower Volunteers

Who knew what the power of a blue and white scarf would be? More than 13,000 volunteers helped orchestrate the activities in and around Super Bowl Village and they were recognizable by their blue and white scarves—all knitted by volunteers.

Everywhere you turned, you saw a friendly smiling volunteer ready to help. They were at Monument Circle taking free photos on their iPads, greeting fans at The Huddle, the indoor merchandise shop and working the lines for fans to get their photo with the Lombardi trophy (a 25-minute wait which moved fast).

But the best part of the volunteers who embodied the spirit of “Hoosier Hospitality” was how they would finish a sentence: Have a Super Day! It was evident that the volunteers have been properly trained in customer service and had been positioned in areas that best suited their experience and interest.

Make It Fun

Free concerts, an 800-foot zip line, corn hole and stadium food. The Super Bowl Village in Indianapolis was fun! It was the state fair for football fans, and fans from around the world traveled to see it. As you walked the blocks of Georgia Street from the Stadium to the Convention Center, you would see fans in jerseys from many NFL teams, including those not even playing in the Super Bowl as well as soccer jerseys from the UK and Mexico.

The NFL Experience, with its $25 ticket (very reasonable), featured interactive exhibits from NFL Draft Day to photos with the Lombardi trophy and the live set for the NFL Network.

The pros from Wilson were making footballs just as they would at the factory. XBox and the Cartoon Network entertained the youth fans while the merchandise area offered everything a football fan could imagine.

It Takes a “Compact” Village

The best part of the Super Bowl Village was the proximity to the stadium and the convention center. The six-block, Block Party was filled with food, beverages, two live music stages, games for adults and kids and sponsor exhibits.

<Map link of Super Bowl Village:>

Fans could park once at their hotel or garage and easily walk up and down Georgia Street to the various activities.

Indianapolis has set the bar for future Super Bowl celebrations! While New Orleans, a seasoned party throwing city, knows how to manage such celebrations, I am sure their planners were taking notes on some new improvements.

Congratulations, Indianapolis! Job well done.